Frequently Asked Questions

Why, since using the service, am I receiving weird error messages and warnings as e-mails?

You probably have specified an alias of your first e-mail address as your second e-mail address or your second mailbox is set up to forward all incoming e-mails to the first one. This results in a loop effect and means that e-mails checked by the Spamfence service are sent back to your virtual e-mail address with, here, they are checked again, and so on. After a max. number of “loop counts” the e-mail is sent back to the sender with an error message.

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