Frequently Asked Questions

Why is spam not deleted immediately?

The Spamfence service categorizes every e-mail and gives you the opportunity to decide how to handle the different e-mail categories. Based on the information that the Spamfence service adds into the header of the e-mail you can sort your e-mails by setting up filters in your e-mail program. In doing so, you can separate important from less important e-mails and completely sort out spam and dangerous e-mails. You can also set up your filter, e.g. so that spam is immediately moved to the "deleted" folder of your e-mail program.

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