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Home arrow FAQ arrow General Queries
General Queries
What do I need to consider when testing spam e-mails? Print

If you want to test a few e-mails, please remember to use your e-mail client's BOUNCE function (* see below) instead of forwarding e-mails in the normal way because normal forwarding changes both the text and the original sender information, which could inhibit the filter's efficiency.

If your e-mail client does not provide this function, we recommend that you manually delete the text added by your e-mail client, such as: 

----- Original Message -----
From: 
 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
 
To: 
 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
 
Sent: Friday, December 06, 2002 1:45 AM
Subject: Dear Friend, it's AMAZING !!!
*BOUNCE function: Outlook calls this function "Send Again" and it can be found in the "Actions" menu if the e-mail in question is opened by a double-click. This function is not available if Outlook displays the e-mail in the preview window.
 
What do I require in order to use the eXpurgate service for private customers? Print
You just need to have two e-mail addresses. However, the e-mail account you are currently using must have an option to forward e-mails to a different e-mail address.

You can register with us, provided you've already got two e-mail addresses. Once registered, all you've got to do is arrange with your e-mail provider to have your e-mails forwarded to your virtual e-mail address at Spamfence.net ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ).
 
Why do I need two different e-mail addresses? Print
If the first e-mail address is the same as the forwarding address, a so-called "loop" will result. This means that the checked e-mails sent to you by eXpurgate are forwarded back to your virtual e-mail address at Spamfence.net where they are checked again, then forwarded, etc... Once the maximum number of "Loop Counts" has been reached, the e-mail is returned to the sender with an error message. To prevent this from happening, users need a second separate e-mail address. Needless to say, this must not be set up to forward all e-mails back to the first mailbox - otherwise you have the dreaded "Loop" effect... (cf. question on "weird error messages")
 
What is an alias? Print
Aliases are e-mail addresses that are assigned to an e-mail account with a different name / address. All e-mails sent to an alias will be delivered to the main account. Please note that in order to use eXpurgate, you need to have two fully independent e-mail accounts.